The stay featured a spacious room with a fully equipped kitchen, perfect for those needing longer accommodations. Breakfast included a great variety, from cheese omelettes to fresh bagels, contributing to a healthy dining experience. However, the room cleanliness left much to be desired, as we encountered dust and uncleaned areas that affected our comfort. Service also seemed lacking, as requests for basic amenities took too long to fulfill.

The breakfast selection had excellent variety with tasty options. The staff was incredibly helpful, ensuring we had everything we needed. Our room featured a comfy king-size bed and a full fridge, perfect for storing snacks. The location was convenient, close to local eateries. 😃

The Residence Inn Boston Franklin offers beautifully decorated common areas with cozy seating, making it inviting for seniors. I felt especially welcome with their attentive staff, who ensured easy access throughout the property during my stay.

More accessible seating options in dining area.

We had a fantastic stay with friends! The location is ideal, and we enjoyed the 24-hour gym and nearby Southwick's Zoo. The basketball and volleyball courts were a hit too. Breakfast was solid with plenty of options, and the staff made sure we had everything we needed.

We had to ask for linens for the sofa bed since there were none in the room when we arrived.

Totally recommend for a weekend breather

Comfortable room, friendly staff, with a well-maintained indoor swimming pool where I enjoyed relaxing after a day exploring the area.

The hotel had a lovely king suite with a full kitchen, which made my family feel at home. While the breakfast options were quite limited, the staff was friendly and the two-bedroom suite was spacious. Unfortunately, maintenance issues in the bathrooms need addressing for a better experience.

I recently spent a night in a King Studio with Sofa Bed. Despite minor cleanliness issues, I enjoyed the spacious room and friendly staff. The hot breakfast greatly exceeded my expectations, making for a pleasant start to the day. I would return for another visit soon.

Perfect for families!

The staff was super friendly, and the breakfasts were a hit, especially the waffles. The pool was awesome for the kids after our Boston adventures. Only thing—$7 for parking felt kinda sneaky since we didn’t notice until we were driving home.

All fine, but dirty bed.

OMG, the bed was super comfy! Had a lovely stay in the King Studio Sofa Bed, but had to ask for linens for the sofa. 😅 Overall, it was a nice experience!

Comfortable Stay with Family-Friendly Amenities

We enjoyed the spacious two-bedroom suite, perfect for our family. The indoor pool was a hit with the kids. Breakfast offered a great variety, and the coffee was always fresh. Tip, Arrive early for the best selection at breakfast. Overall, a good choice for families!

The breakfast spread was a solid start to the day, and I absolutely loved the spacious room vibe, perfect for chilling after a day of exploring. Plus, that comfy king-size bed was a dream! Don't forget to check out the local eats—Panera Bread is just a short jaunt away, making it a great grab-and-go option.

We spent a night in a Two-Bedroom Suite and had a range of experiences during our stay. The breakfast was actually quite good with hot items, which was a pleasant surprise. However, we encountered multiple maintenance issues, such as a malfunctioning bathroom door and a leaky faucet that dampened the experience. The room felt a bit dated, and I was disappointed to find some cleanliness issues that shouldn't have been overlooked.

Couple seeking relaxation

The location was quiet! We really enjoyed the comfort of the king studio with the cozy sofa bed.

It wasn’t inexpensive, but still acceptable.